Codelayer Technologies enables organisations to scale with clarity and control by integrating people, process, and technology into a unified enterprise ecosystem.
Kazhakkoottam,
Thiruvananthapuram, Kerala 695585
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Travel and Tourism
ERP System
A comprehensive ERP solution built to manage bookings, customer relationships, and travel operations efficiently. GrowBiz Travel ERP brings enquiries, itineraries, vendor coordination, and billing onto one connected platform — so your team spends less time chasing spreadsheets and more time closing the next booking
Real-Time Booking Visibility
Every enquiry, quotation, and confirmed booking tracked from a single dashboard — no more scattered spreadsheets across agents.
Precise Vendor & Cost Tracking
Hotel, transport, and supplier costs tracked against every booking so package profitability is always known, never guessed.
Live Customer Interaction History
Complete record of every customer conversation, preference, and past trip — available to any agent who picks up the enquiry.
GST & Billing Ready
Automated invoicing, GST computation, and payment tracking convert every confirmed booking into an invoice without manual entry.
Without a Specialised Travel and Tourism ERP
Leads Lost in Disconnected Spreadsheets
Enquiries tracked across WhatsApp chats, email threads, and personal notebooks. Follow-ups get missed, and leads that took effort to generate go cold before an agent ever circles back.
No Visibility Into Booking Profitability
Vendor costs, customer payments, and package pricing tracked separately. Nobody knows whether a tour package actually made money until weeks after the trip is already over.
Manual Itinerary and Vendor Coordination
Hotel bookings, transport arrangements, and day-wise plans coordinated through phone calls and manual confirmations. A single missed confirmation can unravel an entire customer's holiday.
Billing and Payment Reconciliation Delays
Invoices prepared manually after the booking is confirmed. GST computation errors, missed advance payments, and unclear outstanding balances slow down cash flow and create awkward conversations with clients.
With GrowBiz Travel and Tourism ERP
Every Enquiry Tracked to Closure
Leads, follow-ups, and customer conversations centralised in one system. No enquiry slips through the cracks, and any agent can pick up exactly where the last conversation left off.
Real-Time Package Profitability
Vendor costs and customer pricing linked to every booking automatically. Margins on every package are visible instantly — not discovered after the season is already over.
Connected Itinerary and Vendor Management
Hotel, transport, and activity bookings tracked against confirmed status in one place. Day-wise itineraries generated and shared with customers without juggling multiple phone calls and confirmations.
Automated Billing and Payment Tracking
GST-compliant invoices generated the moment a booking is confirmed. Advance payments, balance dues, and refunds tracked automatically — so cash flow stays predictable and clients get accurate bills every time.
Everything Your Travel Business Needs.
Integrated modules purpose-built for travel agencies, tour operators, and destination management companies across India.
Lead & Enquiry Management
Capture enquiries from phone, WhatsApp, email, and website into one centralised system. Assign leads to agents automatically and track follow-up activity with reminders. Convert enquiries into quotations and confirmed bookings without losing the conversation history.
Booking & Reservation Management
Manage flight, hotel, transport, and package bookings from a single screen with real-time status tracking. Handle group bookings, individual packages, and corporate travel with the same unified workflow. Booking confirmations and changes updated instantly across the system.
Itinerary & Vendor Management
Build day-wise itineraries combining hotels, transport, activities, and meals for every customer. Track vendor confirmations, rates, and payment terms for hotels and transport partners. Itinerary documents generated and shared with customers directly from the system.
Customer Relationship Management
Maintain a complete customer profile including past trips, preferences, and communication history. Run targeted offers based on customer travel patterns and seasonal demand. Track customer satisfaction and repeat booking trends to identify your most valuable relationships.
Billing, Payments & GST
Auto-generate GST-compliant invoices the moment a booking is confirmed. Track advance payments, balance dues, and refund processing for every customer. Reconcile vendor payments and commission calculations for agents and sub-agents in one module.
Dashboards & Reports
Role-based dashboards for management, sales agents, and accounts teams. Real-time reports on booking volumes, package profitability, agent performance, and customer acquisition channels. Exportable reports for seasonal planning and business review.
Connects With Your Existing Setup
GrowBiz Travel and Tourism ERP integrates fully with your booking platforms, payment systems, and communication tools to create a connected, automated travel operation without disrupting how you already work.
Booking System Integration
Connects with your existing booking platforms and supplier portals to pull real-time availability and rates directly into the system. Bookings made through any channel flow into the same central record without duplicate data entry.
Payment Gateway Integration
Accept customer payments through card, UPI, and digital wallets directly linked to the booking record. Advance payments and balance settlements update automatically without manual reconciliation by the accounts team.
Mobile App Integration
Agents can manage enquiries, confirm bookings, and update itineraries from mobile devices while travelling or meeting clients. Management can monitor booking pipeline and team performance remotely from anywhere.
Third-Party API Integration
Flexible integration with hotel and transport supplier APIs, accounting platforms, and any operational software already in use through standard APIs — keeping your existing supplier relationships intact while gaining centralised visibility.
From Inquiry to Billing — Every Step Managed
Managing the complete travel lifecycle including booking, planning, and service delivery in one connected system.
Inquiry
Customer enquiry captured from phone, WhatsApp, email, or website and logged centrally with assigned agent. Follow-up reminders ensure no enquiry goes cold before a quotation is shared.
Booking
Quotation converted into a confirmed booking with flight, hotel, and transport details recorded. Vendor confirmations tracked against the booking to ensure every component of the trip is secured.
Planning
Day-wise itinerary built combining all confirmed services. Vendor rates and payment terms recorded alongside the customer-facing itinerary document shared for final confirmation.
Service
Trip executed with itinerary details accessible to both the customer and the operations team. Any last-minute changes or vendor coordination handled directly within the system without losing the original booking record.
Billing
GST-compliant invoice generated automatically from the confirmed booking. Advance and balance payments tracked, vendor payments reconciled, and commission calculated for agents involved in the booking.
Your Implementation Journey
We understand that travel businesses run on relationships and cannot afford disruption during peak booking seasons. Our implementation approach is designed around your business calendar, ensuring the system is configured, tested, and your team is trained before any season's rush begins. Timeline based on your team size and number of branches.
Discovery and Analysis
Understanding your enquiry sources, booking types, vendor network, and existing processes across sales, operations, and accounts before any configuration begins.
System Configuration
GrowBiz Travel ERP configured with your service categories, vendor masters, pricing structures, GST tax codes, and agent-wise user access settings.
Data Migration
Existing customer records, vendor data, opening bookings, and financial balances migrated and validated before go-live so no customer history is lost.
Training and UAT
Role-based training for sales agents, operations staff, and accounts teams. User acceptance testing completed with actual booking scenarios before the system goes live.
Go-Live and Support
On-site or remote go-live assistance with real-time support during initial booking cycles. Long-term AMC support continues after deployment for issue resolution and seasonal scaling support.